Privacy Policy
- Apr 11
- 4 min read
Updated: Apr 25
Privacy Policy
Arbol De Vida Family Counseling Service, Professional Corporation
DBA: Arbol de Vida Counseling Services (ADVCS)
Effective Date: April 11, 2026
Last Updated: April 25, 2026
Introduction
Arbol De Vida Family Counseling Service, Professional Corporation, doing business as Arbol de Vida Counseling Services ("ADVCS," "we," "us," or "our") operates the website arboldevidacounseling.org and manages social media accounts on Instagram, TikTok, and Facebook under the handle @arboldevidacounseling. This Privacy Policy explains how we collect, use, and protect information in connection with our website and social media presence.
This policy does not cover clinical services. Information collected during therapy sessions is governed by HIPAA, California state confidentiality laws, and our separate Notice of Privacy Practices provided to clients.
Information We Collect
Website Visitors
When you visit arboldevidacounseling.org, we may collect standard analytics information such as your browser type, pages visited, and general geographic location. This data is collected through our website hosting provider (Wix) and is used solely to understand how visitors interact with our site. We do not sell or share this data with third parties for advertising purposes.
Contact Form Submissions
If you submit a contact form or request a free consultation through our website, we collect the information you provide, such as your name, email address, and phone number. This information is used only to respond to your inquiry and is not shared with third parties.
Social Media Platforms
We maintain official accounts on Instagram, TikTok, and Facebook. When you interact with our content on these platforms (such as liking, commenting, following, or sharing), those interactions are governed by the respective platform's privacy policy:
Instagram/Facebook: Meta Privacy Policy
TikTok: TikTok Privacy Policy
We do not collect, store, or process personal data from users who interact with our social media content. We use platform-provided analytics (such as follower counts and engagement metrics) to understand the reach of our educational content, but this data is aggregated and does not identify individual users.
How We Use Third-Party Services
Automated Posting Tools
We use our automated posting applications to publish educational mental health content to our social media accounts. Our Meta application Arbol de Vida Poster (App ID: 1668802047863992) publishes to Instagram and Facebook, and our TikTok application Arbol de Vida Auto Poster (App ID: 7625806347304667152) publishes to TikTok. These tools:
Post pre-written educational and motivational content on a scheduled basis
Use official platform APIs (Instagram Graph API, TikTok Content Posting API, Facebook Pages API) to publish content
Do not collect, access, or store any personal data from platform users
Do not read, reply to, or interact with direct messages, comments, or follower information
Do not access any user accounts other than our own official business account
The sole function of Arbol de Vida Poster and Arbol de Vida Auto Poster is to publish original content created by Arbol de Vida Counseling Services to our own accounts.
Image Hosting
Temporary image hosting may be used during the content posting process. Images are original branded graphics created by Arbol de Vida Counseling Services and do not contain personal information.
Unsplash
Background images used in our social media graphics may be sourced from Unsplash under their free license. No personal data is shared with Unsplash through this process.
Data Retention
Contact form submissions are retained only as long as necessary to respond to your inquiry.
Website analytics data is retained according to our hosting provider's standard practices.
Social media content is retained on the respective platforms according to their policies.
We do not maintain databases of social media users or followers.
Children's Privacy
Our website and social media content are intended for general adult audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Because we do not sell personal information and our data collection is minimal, most CCPA provisions do not apply to our operations. However, you may contact us at any time to inquire about what information, if any, we hold about you.
Data Security
We take reasonable measures to protect information collected through our website and social media operations. API credentials and access tokens used by Arbol de Vida Poster and Arbol de Vida Auto Poster for social media posting are stored securely and are not shared with third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Arbol De Vida Family Counseling Service, Professional Corporation
DBA: Arbol de Vida Counseling Services (ADVCS)
Website: arboldevidacounseling.org
Email: contactus@advcs.org
This Privacy Policy applies to our website and social media presence only. Clinical privacy practices are governed by HIPAA and California state law and are provided separately to therapy clients.
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